What's included
- Warning on duplicate serial numbers
- Filters by type, status, customer, technician and tags
- Bulk actions: status, assignment, tags
- Ticket history per device – kept even after the device is retired
Features › Assets
AssetsNow in beta
Every customer device – with warranty, service and ticket history
Which server is where, when does the warranty end, when is the next service due? In Xendor it is all in one place – and right on the ticket.
How it works
Record
Name, type, manufacturer, model, serial number, IP address, location, purchase date and warranty.
Link
Every asset belongs to a customer. Tickets, contracts and monitoring alerts are connected to the right device.
Act in time
The dashboard warns about warranties ending within 30 days and services due within 7 days.
Frequently asked questions
Are assets created from orders too?
Yes. When a service catalog order is marked as delivered, Xendor creates the delivered devices as assets.
Does Xendor recognise a device from a monitoring alert?
Yes. The host in the alert is matched by IP address, name or asset number; the ticket gets the device and its customer.
What happens to retired devices?
They are marked as disposed – their ticket history stays complete.
Try Xendor free for 90 days in your daily work
In the pilot program: personal onboarding, then $25 (US) or €25 (EU, plus VAT) per agent per month, guaranteed for 24 months.